REFUND POLICY
OUR
POLICY:
“We’re going to treat each other right”
Our policies are in place to insure our customers get their maximum value and that Southern DWF Events LLC doesn’t absorb the teams cost associated with adverse weather conditions and acts of God.
PAYMENT
POLICY:
All tournaments entries are complete when the event fee has been paid. Unpaid entries are not guaranteed entry to the tournament.
REFUND
POLICY:
If you submit a withdrawal form below at least 7 days before the start date of the event a full credit will be available. This allows us time to plan for the event without last minute cancellations.
Teams that Drop Due to Covid will only be given a credit.
WEATHER
CANCELLATIONS:
If a team starts 1 game a 50% credit will be available. If a team starts 2 games no credit will be available. If the event is cancelled prior to the tournament starting or teams dont start a game, a 100% credit will be available.
There will be no refund for the daily gate fee, enter the park at your own risk.
USING
CREDITS:
Teams will use the online form below to apply credits towards a future event. Upon registering for an event a team’s credit is not automatically applied, the form must be filled out after you register into the tournament. Credits can be used for any Southern DFW Events LLC.
CASHING IN
CREDITS:
Due to the increased administrative cost associated with issuing refunds and updating team accounts a $50 fee will be deducted from any actual refund. Southern DFW Events LLC host weekly events giving teams ample opportunities to utilize their fees/credits without creating the additional cost of issuing checks, updating accounts, processing online credit card refunds or absorbing any fees. Fees charged by our credit card processor are not available for credit or refund.